Delivery Information

We ship most products via Direct Freight Express.

Due to parcels being delivered when nobody is at home and re-delivery will increase our cost, we would like to ask for your help…….

Please provide us with the right address (we cannot deliver to a PO box address or a locked bag):

For the security of any delivery we strongly recommend a delivery address where someone is always in attendance to sign for the goods. For example, if you cannot be home all day it, send it to your work address instead of your home address!

you give us Authority to leave the parcel (in the instruction). For example, give specific details such as: "leave at back steps, on veranda, behind gate"

What is an with an Authority to leave?

All deliveries require a signature unless you include an authority to leave in the instruction. This means that if you are not there to sign for the parcel, the courier has the authority to leave the goods without a signature. In this instance, neither nor the Courier Company will accept any responsibility for the continued safe custody of the goods or its security and no proof of delivery shall be required to be supplied.